Frequently asked questions
What types of door decor do you offer?
We specialize in a wide variety of door decorations including seasonal wreaths, door hangers, welcome signs, and custom door displays. Our products are perfect for holidays, special occasions, or year-round home decoration.
Can I customize my door decor?
Unfortunately! We do not offer customization options for many of our products.
How do I know what size door decor I need?
Most of our door decorations are designed to fit standard residential doors. Product dimensions are listed in each item description. If you have specific size requirements, please contact us for assistance.
How long does shipping take?
Standard shipping typically takes 5-7 business days. Blanks take 7-10 business days to ship.
Do you ship nationwide?
Yes, we ship throughout the United States. Shipping costs are calculated based on your location and order size.
How are fragile items packaged?
We take special care in packaging all our door decor items with protective materials to ensure they arrive in perfect condition.
How do I care for my door decor?
Care instructions vary by material. Generally, we recommend keeping items out of direct harsh weather when possible. Specific care instructions are included with each product.
Are your products weather-resistant?
Many of our outdoor door decorations are designed to withstand normal weather conditions.
What is your return policy?
All sales are final.
Do you have a physical store location?
We are primarily an online business, but please contact us if you'd like to arrange a local pickup.
How can I contact customer service?
You can reach us through email. We typically respond to inquiries within 24-48hours during business days.
How do I receive my tutorial after purchase?
Your download link is delivered via email to the address entered at checkout. Please check your Inbox, Promotions, and Spam/Junk folders.
How long do tutorial delivery take?
Delivery is automatic and typically arrives within a few minutes. If you don’t see it after 15 minutes, verify the email you used at checkout and check Spam/Junk.
How do I access the files?
Click the secure link in your email to download or access the replay. Follow any on-screen prompts to save the file to your device.
(Digital Tutorial) Do I get a physical product?
No. These are digital tutorials only. Nothing will be shipped.
Can I share, resell, or upload the tutorial elsewhere?
No. Your purchase is for personal use only. Redistribution, reselling, screen-recording, or public uploading is prohibited.
Do you offer refunds or cancellations for tutorials?
All digital sales are final and non-refundable. Because files are delivered instantly, we do not accept returns, exchanges, or chargebacks once the order is completed.